DisciplineRRRefund Policy
7-Day Compatibility Guarantee
Install DisciplineRR and confirm it works properly on your supported Windows computer. If you experience a technical issue that prevents normal use and our support team cannot resolve it, request a refund within seven days.
Supported device requirement
This guarantee applies to a supported Windows 10 or 11, 64-bit computer. DisciplineRR is Windows desktop software and is not intended for other operating systems.
Required troubleshooting and contact process
Before a refund can be considered, contact support@disciplinerr.com within seven days of purchase and allow our support team a reasonable opportunity to resolve the issue. Please include your purchase email, Windows version, DisciplineRR version, and a description of the problem (a screenshot or exact error message helps).
Qualifying technical issues
A refund may be available if DisciplineRR cannot be installed, activated, or made to function as described on a supported Windows 10/11 64-bit computer, and support cannot resolve the qualifying technical issue.
DisciplineRR offers a free 7-day trial before purchase so you can confirm the app fits your workflow. The refund policy below applies to purchased lifetime licenses and focuses on installation, activation, and technical functionality issues.
This is not an unconditional money-back guarantee or a “no questions asked” refund. Requests based on buyer’s remorse, change of mind, trading losses, or reasons unrelated to whether the software installs and functions as described may not qualify.
Refund processing
Approved refunds are issued to the original payment method through Stripe. Processing times depend on Stripe and your bank; refunds typically appear within several business days after approval.
Duplicate purchases
If you were accidentally charged more than once for the same license, contact support and the duplicate charge will be refunded.
Effect on your license
If a refund is issued, the associated license access ends. You must stop using and remove the software.
Chargebacks
If you believe there is a billing problem, please contact support first — most issues can be resolved quickly and directly, which is faster than a bank chargeback.
Contact
To start a request, email support@disciplinerr.com or use the support page.